Return Policy

Items purchased from the MichaelRome.com website may be returned within 15 days of the date of receipt by the customer, with the exception of the following:

Undergarments, swimsuits, software, personal hygiene categoriess and/or electronics and/or beauty or perfume categoriess that have been opened, perishable categoriess, and any items marked on our web site as "all sales final", "as is", or "no returns accepted".

This no return policy also applies to goods used or damaged after purchase, customized goods, and goods not returned with their original packaging, paperwork and warranties. Under no circumstance will substitute packaging or substitute categories be accepted for credit.

We suggest that all returns be sent with tracking so that the customer will have proof of mailing. The customer is responsible for return shipping costs. Credit to your account for returned merchandise will be processed once the returned item is inspected for use or damage.